Duration - 1.5 hours
|
Level -
Last Updated Jun 2025
Target Audience
Suggested Certification
Hands on Labs
Course Code
This session is designed for partner sellers to open the conversation with a customer and uncover how Copilot within Dynamics 365 Business Central can help them scale their business. In this session we will explore customer priorities and pain points. Provide an overview of Copilot capabilities in Dynamics 365 Business Central and other Dynamics 365 or Microsoft 365 apps and address some of the common concerns with AI.
SMB Challenges and AI Transformation
Introduction to Microsoft Copilot
Copilot in Business Central – Features and capabilities
Copilot in Business Central licensing
Activating Copilot and agent capabilities in Business Central
Copilot data movement across geographies
Azure OpenAI Service and Business Central data
Security Privacy and Compliance
More AI in Business Central
Improve day-to-day productivity with Microsoft 365 Copilot
Extending Copilot by building your own agents
Partner Resources
