Last Updated Oct 2025
This training is designed specifically for solution architects and presales professionals looking to deepen their expertise in Microsoft Copilot Studio. Learn how to effectively position, demonstrate, and guide customers in adopting Copilot-powered agents—across business processes, Microsoft 365 apps, and custom solutions. You will also understand governance, licensing, and cost models to confidently handle objections. Whether you’re looking to enhance your deal readiness or lead Copilot solution conversations, this workshop equips you with the strategic and technical knowledge to drive customer success with Copilot Studio.
Target Audience - Deal Ready
Suggested Certification - DW-107
Hands on Labs - No
ESI course code -
Duration - 6 hours
Level - Intermediate
Copilot and Agents
Empower everyone with Agents
Build your own agents – Agent tooling
Low-code agent building with Copilot Studio Agent Builder
SharePoint Agents
Building custom agents with Copilot Studio
Agent anatomy
Customizing agents – Orchestrator, UI, Knowledge, Actions
Autonomous Agents
Enhance with Azure AI Foundry
Comparing Agent Types
AI Alignment Guidance – Build vs Buy
Customer Stories
Deal Ready Demo Accelerators
Coplot Control System
Existing Security & Governance Capabilities
Agent Security and Governance
Agent Management Controls
Driving Copilot Studio and copilot adoption
Agent Measurement and Reporting
Pay-as-you-go
Agent examples – cost calculation
Message Packs
Dynamics 365 agents – cost calculation
Agents Cost Controls
Hear customer use case and requirements from industry
Respond building a 5-7 mins pitch
Handle objections
See sample response
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Syllabus